How much does a site cost?+
Three packages. Essentials is $4,199 — a custom site up to six pages with a contact form. Signature is $6,599 — up to eight pages, a photo and video shoot at your business, one booking system or connected service wired in, and three months of care plan included. Full Coverage is $9,299 — up to twelve pages, the shoot, a booking tool set up and built for you, up to three integrations, and six months of care plan. On their own, a shoot is $550 for a half day or $950 for a full day, and care plans run $95–245 a month. No hourly billing and no surprises: you get the exact number in writing before anything starts.
What's in the care plans?+
Three tiers, month to month, no contract. Care Essential at $95 a month covers hosting, SSL, backups, uptime monitoring, an hour of content edits, and someone to call when something breaks. Care Plus at $165 adds ongoing local search work — SEO and visibility in AI answers — a second hour of edits, and analytics with a monthly note on what moved. Full Care at $245 adds an AI assistant on your site, trained on your hours, prices, services and policies, handling up to 200 conversations a month, plus same-day response when something needs fixing. Switch tiers or stop whenever you like.
What about booking systems or custom integrations?+
Signature includes wiring in one system you already use — booking, ordering, a connected service — styled to match the site rather than bolted on. Full Coverage covers up to three, plus a booking tool set up and built for your business. Anything genuinely out of the ordinary is scoped on a call and quoted as a single fixed number before any work starts, so you always know the cost up front.
Do we need to sort out hosting or a domain?+
No. Hosting and deployment are handled on our end — nothing for you to set up, no control panel, no separate hosting bill. If you already own your domain it transfers across at no cost and stays yours. If you don't have one, or want a different one, we'll register it for you at cost plus a small fee. Either way it's registered in your name, so you own it outright and can take it elsewhere whenever you like.
If you handle the hosting and the domain, do I actually own anything?+
Yes — you own it, we just run it. The domain is registered in your name, not ours, so it's your asset from day one. The code and every photo and video we shoot is assigned to you on final payment, and you get the repository. Hosting is the one thing that sits on our infrastructure, purely so there's nothing for you to administer. If you ever want to leave, we hand over the code and help you point the domain wherever you like — there's no lock-in and nothing of yours is held hostage. The only thing you'd lose by leaving is us doing the work.
What happens to my site if I stop the care plan?+
The site keeps existing — it's yours — but it stops being hosted by us, since that's what the plan pays for. We'd give you notice, hand over the repository, and either help you move it to your own hosting or point the domain at whatever you choose next. Nothing gets deleted and nothing gets switched off without warning.
Do you travel outside Vancouver?+
For the build, location doesn't matter — that works wherever you are. The photo and video package is the exception: we shoot it ourselves, so it's limited to the North Shore and the Vancouver area. Further out than that we'll do the site build and help you get decent photography sorted another way.
How long does it take?+
About three weeks from the first call to launch. A week of that is waiting on you for content and a decision or two, so it moves as fast as you do.
Do we own the site?+
Yes. The code, the photos, the video, the domain — all yours, and you can take it elsewhere whenever you want. The care plan is a convenience, not a hostage situation.
What if we already have a website?+
That's usually the case. We archive the old one so you can see them side by side, then point your existing domain at the new build when you're happy. Nothing goes dark in between.
Why not just use Squarespace or Wix?+
You can, and for some businesses that's genuinely the right answer. What you give up is speed, the ability to do anything the template didn't anticipate, and a site that doesn't look like the three other businesses on your street.
Do you really shoot the photos yourself?+
Every one. We come to you for a few hours and shoot the space, the staff, and whatever makes it worth visiting. Stock photography is the fastest way to look like you're hiding something.